The pros of using a Google Workspace as a CRM are that it’s free and is already connected to your business email. The pros and cons of using Google Workspace as a CRM Others use a third-party integration made available through the Google Workspace Marketplace.įor more advanced functionality, Google Workspace users typically find that a separate CRM working in sync with their Google account is best. Some users take advantage of their email contact list, Google Sheets, and Google Docs to create a simplified version of a CRM. Google Workspace has a lot of great features but no native CRM offering. Calculate Costs of a CRM that Integrates with Google Workspace.Pros and Cons of using Google Workspace as a CRM.After, discover what the best CRM for Google Workspace can do for your business. Keep reading to learn more about how you can maximize the potential of every sales interaction using the tools you know and love. In this article, we’re diving deep into how Google Workspace users can solve their most common struggles with customer relationship management. If you’ve ever suffered the pain of having to manually copy and paste email conversations from Gmail into an individual contact record stored in your CRM then you know what we’re talking about. Google’s many essential features such as email and calendars make it a critical business tool for many.īut when CRMs don’t offer data synchronization, contact management, or event creation through Google Workspace, they can cause serious headaches for sales teams. Google Workspace users have a unique challenge when it comes to creating and managing a customer relationship management system that works with them and not against them. Hate to break it to ya, but CRMs are not one size fits all, especially if you rely on Google Workspace for business.
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